Reservations

Reservations

Contact Us

Phone:

(800) 547-8400

Fax:

(503) 305-6043

Email:

info@sunnysideinnandsuites.com

Address:

12855 SE 97th Avenue
Clackamas, OR 97015

Policy

Hotel Policies and Information

Thank you for choosing to stay with us at Sunnyside Inn and Suites. Below are hotel policies and procedures; read them carefully. As our hotel guests, by reading and signing your hotel registrationcard at check-in or by booking a reservation on our website, you are agreeing to abide by our hotel policies and procedures.

CHECK-IN

Check-in time is any time after 3 PM (not guaranteed due to high volume of occupancy). If you arrive earlier we will be pleased to store your luggage until your room is ready. Guests will be required to present a valid credit/debit card upon check-in along with a valid form of identification. Sunnyside Inn and Suites will make every effort to honor special requests (such as a specific floor or room number, adjoining rooms, refrigerators , crib, etc.) upon your arrival. However, the availability of these items cannot be guaranteed in advance. The hotel reserves all rights to refuse service to any guests of the hotel who do not follow or comply with hotel policies.

CHECK-OUT

Check-out is at 11 AM. If you require a later check-out, please contact us before 10 am on the day of departure, and we will do our best to accommodate your request. A charge may apply, depending on availability.

BREAKFAST

Breakfast is served in the lobby between the hours of 6AM and 10AM

CASH PAYMENT

If you choose to pay with cash, you will be required to pay the full amount of the room, including taxes and fees upfront. A debit/credit card will be required with an authorization of $25.00 held until check out.

CANCELLATION POLICY

All hotel room reservations have a 48-hour cancellation policy unless otherwise noted. Any changes on packages or rates to your reservation must be done 48 hours prior to your arrival date. Reservations that are not canceled within 48 hours are subject to a charge of one night's stay plus tax.

SMOKING POLICIES

Smoking is prohibited in all Rooms. There will be a minimum of $250.00 charged to the card on file if guests are found smoking in the room. We ask that you please go down to the parking lot or curbside if you choose to smoke.

NO IN-ROOM PARTY POLICY

Sunnyside Inn and Suites enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hotel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hotel immediately.

VENDING

For your convenience we do sell sodas and water at the front desk along with other snacks and goodies. Please see the Front Desk Agents to purchase these items.

ICE MACHINE & GUEST LAUNDRY

The ice machine is located inside the Guest Laundry Room connected to the Hotels Main Lobby. You will need your room key to access.

POOL HOURS AND RULES

The Swimming pool is exclusively for Hotel Guests. Hours of Pool operation are from 10:30 am to 09:00 pm (Summer only) .

Children below 14 years must be accompanied by an adult in swimwear. Diving and Running is not permitted.

Persons under the influence of alcohol/drugs are not allowed to be in the pool or pool area.

Kindly keep all valuables in your room. Management cannot be held liable for loss of any valuables or other personal property left at the swimming pool premises.

Guests swim at their own risk and the Hotel will not be responsible for any injuries while using the Hotel facilities.

POLICY CHANGES

These rules and regulations are subject to change any time without notice.